--- title: "Contact Us" url: "https://stbegas.bhcet.org.uk/contact" school: "St Bega’s Catholic Primary School" --- Admissions Consultation BHCET schools in Hartlepool [Click Here](https://stbegas.bhcet.org.uk/governance/admissions-consultation) **Tel:** 01429 267768 **Email:** admin@stbegas.bhcet.org.uk # Contact Us [Embedded content](https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2305.378267992542!2d-1.1962527841250752!3d54.702967779931!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x487ef40d87dd5d6d%3A0xca6fa7d49ee52169!2sSt%20Bega's%20Catholic%20Primary%20School!5e0!3m2!1sen!2sen!4v1679504647267!5m2!1sen!2sen) **Feel free to contact us:** Mrs L Duffield - Headteacher Queries to be addressed by post, telephone or email for the attention of, in the first instance and in the following order: \- Mrs K Kay - Business Manager \- Mrs L Duffield - Headteacher \- Mrs R Leonard - Deputy Head Teacher/SENCO \- Mrs B Tester - Attendance Officer \- Mrs P Carroll - Chair of Governors ### **Contacting us regarding a complaint** Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed: - Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. - If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. - If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. If you have a complaint or concern relating to trees, kindly refer to the [guidance ](https://files.schudio.com/bishop-hogarth-catholic-education-trust/files/documents/Trees_on_School_Land_Advice.pdf)before making contact. ![](https://stbegas.bhcet.org.uk/images/1e4936783782a0d8438cd4573060e6e1.jpg) ### **How we communicate with you** ![](https://stbegas.bhcet.org.uk/images/Screenshot_2026-05-08_095034.png) ### St Bega’s Catholic Primary School Thorpe Street Hartlepool TS24 0DX 01429 267768 ## Submit Enquiry Online ### WE ARE ST BEGA'S - [About Us](https://stbegas.bhcet.org.uk/about-us/message-from-head-teacher) - [Message from Head Teacher](https://stbegas.bhcet.org.uk/about-us/message-from-head-teacher) - [Mission Statement](https://stbegas.bhcet.org.uk/mission-statement) - [Ethos and Values](https://stbegas.bhcet.org.uk/about-us/ethos-and-values) - [Our Prospectus](https://stbegas.bhcet.org.uk/our-prospectus) - [Our Reception](https://stbegas.bhcet.org.uk/about-us/our-reception) - [Hear From Our Pupils](https://stbegas.bhcet.org.uk/hear-from-our-pupils) - [Our Outcomes](https://stbegas.bhcet.org.uk/our-outcomes) - [Our Performance](https://www.find-school-performance-data.service.gov.uk/school/148280/st-bega's-catholic-primary-school%2c-hartlepool) - [Bishop Hogarth Catholic Education Trust](https://bhcet.org.uk/) - [Vacancies](https://stbegas.bhcet.org.uk/vacancies) - [Contact Us](https://stbegas.bhcet.org.uk/contact) - [Catholic Life](https://liturgy.bhcet.org.uk/) - [Governance](https://stbegas.bhcet.org.uk/governance) ![St Bega’s Catholic Primary School](https://files.schudio.com/st-bega-s-catholic-primary-school-2/images/logo/Bishop_Hogarth_and_Hexham_Logo_new_(1).png) ### St Bega’s Catholic Primary School Thorpe Street Hartlepool TS24 0DX 01429 267768 - [Online Payments](https://www.mychildatschool.com/MCAS/MCSParentLogin) - [Teams FAQs](https://bhcet.org.uk/information/teams-faqs/) - [Office 365](https://outlook.office365.com/carmel.org.uk) - [Remote Access](https://remote.carmel.org.uk/) - [Liturgy](https://liturgy.bhcet.org.uk/) ### Social Media - [Facebook](https://www.facebook.com/stbegashartlepool) - [Instagram](https://www.instagram.com/stbegas_hartlepool/) ### Translation ### Office 365 [Sign in to Office 365](https://outlook.office.com/) © Copyright 2025–2026 St Bega’s Catholic Primary School School & Trust Websites by [ ![Schudio logo](https://stbegas.bhcet.org.uk/img/logo/light.png) ](https://www.schudio.com/)